Operasi Konten

Online Service Outsourcing

Customer experience management, enhance service value

Project background

Help client’s online self-operated business transform to outsourcing
Transfer from domestic operation to local operation in Indonesia

Solutions

Domestic office space remains unchanged, the management team is fully stationed, smooth handover.
Set up elimination mechanism by using performance appraisal. Retain the best employees.
Optimize management and incentive program.

Value

Employee productivity increased 40%
KPI performance increased 30% and continue to improve
Recruitment and training costs reduced 60%

KPI continue to improve

Gedung Tempo Inti Media Lt 6
Jl Palmerah Barat 8, Grogol Utara
Kebayoran Lama, Jakarta 12210

TENTANG KAMI

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BISINIS

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KEGIATAN & BERITA

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